![]() ![]() Any failure on the part of the PHO to either comply with this requirement, or act upon information they obtain would have serious implications on the continuing fitness and propriety of the PHO. There is no reason why a PHO cannot be required to undertake checks on those they employ/use within their company to satisfy themselves that they are fit and proper people to undertake that task and retain that information to demonstrate compliance to the local authority. Other concerns relate to staff used on the telephone and radios. To enable consistent and informed decisions to be made, it is important to have a working test of fitness and propriety. It is therefore vital that a PHO is as trustworthy and reliable as a driver. In the course of doing that, the PHO will obtain significant amounts of personal information. The role of a Private Hire Operator (PHO) goes beyond taking bookings and dispatching vehicles. To uphold public safety and to assist in assessing the suitability of an applicant for a private hire operator licence, the Licensing Committee approved a new policy on 11 September 2019. ![]()
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